Details of supermarket and other food provision and procedures related to Covid-19
Produced by Sophie, volunteer at Citizens Advice Wokingham – up to date as of 17th April 2020. For further information and support please visit www.citizensadvicewokingham.org.uk/coronavirus or call 0300 330 1189 Monday-Saturday 9am-5pm.
More up-to-date information may also be available on each individual providers website or by calling them directly.
The list of 1.5 million vulnerable extremely vulnerable people in England who have received letters and are on the NHS shielded patients now appears to have been shared with supermarkets. Customers who are on this list and who have accounts with or loyalty cards from supermarkets will be contacted and offered access to priority home delivery. In addition, based on reports by some clients, supermarkets are also contacting those on the list who may live within easy reach, whether or not they have accounts/loyalty cards. People in this category will also be contacted by WBC Adult Social Services.
Morrisons is welcoming workers from Marie Curie and CLIC Sargent charity shops – whose doors may need to close due to the current Coronavirus crisis – to help support elderly and vulnerable customers in their stores.
Introduction of a dedicated e-gift card for self-isolating customers who are unable to get to the shops; a simple, safe and contact-free payment option . It can be purchased on-line at johnlewisgiftcard.com in £10.00 denominations up to £500.00 and can then be emailed directly to friends, neighbours, family members or volunteers for them to use in Waitrose stores. Family, friends or volunteers can also pick up a Click and Collect grocery order on behalf of a self-isolating customer. They should have with them the order confirmation number and a form of their own identity.
Keep Mobile are helping people with their shopping. The address is Unit 8, 171 Evendons Lane, Wokingham, RG41 4EH and tel number 03455440850.www.keepmobile.org.uk. People can register if they are over the age of 70, or disabled of any age.
Membership – when people contact us if they are not a member we are registering them over the phone there is no charge for membership at the moment.
Medical Trips – we are still able to take people for medical appointments if they need it. Cost is our normal bus fare but if they have a bus pass they just show it to the driver.
Shopping – some people still want to go out themselves to do their own shopping which we will take them. Cost is our normal bus fare but if they have a bus pass they just show it to the driver.
Shopping delivery – the way this works is they will register as a member over the phone, we will then take their shopping list. We will go and do their shopping which we will pay for at the time, we will take a picture of the receipt but leave the original receipt with their shopping. We drop the shopping off on their doorstep, a person from the office will then ring them and take payment for their shopping over the phone by debit or credit card. There is no charge for us doing their shopping but they are welcome to make a donation if they wish.
C.A.BELCHER & SON are fruit and vegetable wholesalers who normally supply restaurants,pubs, hotels and schools. As these orders are no longer coming in, they wish to offer their services to the general public; available to those living within a 10 mile radius of their depot. No details about Coronavirus on their website.
Boxes are available to collect from their depot (address below) between 07.30 and 18.30 from Monday to Friday.Boxes can also be delivered with a £4.00 delivery charge if the order is under £20.00
Orders can be placed by email at email@example.com or firstname.lastname@example.org or by telephone on 0118 975 2466. 24 hours notice needed for orders. .
Depot address: Unit 7, Cutbush Industrial Park, Danehill, Lower Earley, Reading RG6 4UT.Web address for more information, details of what you can order or to request a call back :https://www.cabelcher.co.uk/
Fletchers Greengrocerbased at Ashridge Manor Garden Centre, Forest Road, Wokingham RG40 5QY.
We are offering fresh fruit, veg and salad boxes to the value of £15, £20 and £30 which generally include potatoes, carrots, onions, cauli, broc, pears, apples, bananas, satsumas, lettuce, tomatoes and cucumber depending on stock availability and boxes will vary. The bigger the box the more of those items you get but also additions are included in the boxes eg £30 had leeks, grapes, mushrooms & courgettes this week,
We are doing collections but with allocated times so people can drive up to the front of the shop at the Garden Centre and either come to the table or wait in their car. If they wait in car – we put box in boot. Customers have then been paying contactless or by BACS payment. We have a team of volunteers who have been delivering to the elderly and vulnerable. We try to give priority to those and front line key workers where we can. No delivery charge as our drivers are volunteering. Clients can email on here or if they have no access to the internet they can call 01189 787210 – please tell them to leave a message with their phone number and we will get back to them. For more information email@example.com
A delivery service available for those who are unable to leave their home to shop; available to anyone who lives within a 7 mile radius (map on the website); free delivery with a £20.00 minimum spend. Delivery charge of £10.00 for those outside the 7 mile radius. For queries and/or to order, email firstname.lastname@example.org Web address: https://www.lockeyfarm.co.uk/en-gb
Local sustainable producers of Microgreens, which are mini versions of full grown vegetables, herbs and flowers that have intense flavours and are packed with nutrients. The produce is harvested each Wednesday and delivered within 24 hours. Products can be purchased in single packs or in mixed boxes. Deliveries are FREE within 3 miles of the farm; there may be an additional charge for those outside this area. Front line workers could be offered a discounted service.
White Horse PH. This is the pub on the Easthampstead Rd, Wokingham. I spoke to the owner Clive who stated that they are providing supplies fresh produce – veg & fruit (from London), some non-perishable and meat (from their supplier in Maidenhead) which they are happy to deliver. They can be contacted on 01189 797402.
Dopson Butchers in Crowthorne High Street are providing a delivery service they also have fresh produce. They cannot do online orders due to supply chain shortages at the moment according to their website but it states call Catherine on 01344 750074.
The cook ready-made meal food shop in Wokingham (part of a chain). They have delivery slots reserved for people “at risk” and NHS workers, they have contact free and collect, Free delivery for over £85 orders. Tel 01732759020 to place a home delivery order or shop online. Click and collect is 2hrs. The Wokingham shop tel number is 0118 3042485.
They are a ready meal home delivery service that are still taking new customers currently according to their website. They offer free delivery for orders over £30, ordering online or if they need help to call 0333 370 6700.
They advertise as currently still welcoming new customers but their delivery has been extended to 3/4 days due to high demand instead of next day delivery. They are cupboard stored meals (longlife type). They offer free delivery for orders over £19. Tel 0800 612 7225.
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